What is Solvea?

Solvea AI Agent is an AI-powered virtual assistant designed to automate customer support, cut costs, and enable instant scaling for businesses. It provides instant, 24/7 customer support across multiple languages with human-level accuracy and empathy. Solvea learns autonomously from existing workflows and historical knowledge bases, continuously evolving to handle new challenges. It aims to drive customer growth and retention by boosting conversions and delivering standout customer experiences, effectively replacing the work of an entire support team with enterprise-grade, fully autonomous AI.

How to use Solvea?

Solvea AI Agent can be deployed with a single click, integrating seamlessly with existing tools like Shopify, Zendesk, and Intercom. Upon deployment, it instantly begins learning from historical knowledge bases and human agent workflows, continuously evolving to provide comprehensive support.

Solvea's Core Features

AI-powered 24/7 multilingual customer support

Autonomous self-training from human agent workflows

One-click integration with existing platforms (Shopify, Zendesk, Intercom)

High accuracy on complex queries (90%)

Ability to handle thousands of concurrent conversations

Enterprise-grade security and compliance (ISO 27001:2022, U.S.>

Pre-trained industry-specific AI experts

Intelligent compliance with platform rules

Real-time pre-sales recommendations

Automated post-sales issue resolution

Customer inquiry analysis for brand insights

Solvea's Use Cases

Automating customer support for FAQs, order inquiries, and account information.

Providing 24/7 multilingual support to global customers.

Generating pre-sales recommendations to increase conversion rates.

Automatically resolving post-sales issues like refunds and exchanges.

Analyzing customer inquiries to identify recurring product or service issues.

Routing complex tickets to human agents and escalating critical cases.

Ensuring compliance with platform-specific service regulations.

Solvea Support Email & Customer service contact & Refund contact etc.

Here is the Solvea support email for customer service: [email protected] . More Contact, visit the contact us page(https://solvea.voc.ai/contact)