Solutions to Windows and mobile phone camera apps not saving photos or videos

Camera apps are an indispensable tool for Windows and mobile photography enthusiasts. However, recently users discovered that the camera app cannot save photos and videos, and the photos and videos taken disappeared! Don't worry, this article will show you how to fix this problem on Windows and on your phone.

Compared to professional cameras, camera apps on Windows or mobile phones are more suitable for most people to record their lives. Therefore, it can be frustrating when you find that the camera app cannot save photos. How to deal with this issue to avoid future photos loss? The following will show you different solutions in different scenarios.

1. Use the Windows Camera Application to Take Photos

Method 1: Check storage permissions

If the camera app does not have sufficient permission to save data on the device, you cannot save photos in the camera app either. When 0xA00F424F appears When (0x80070005) error, you can check the permissions of the camera application first. The operation steps are as follows:

Step 1: Press Win I to open Windows settings.

Step 2: Select Privacy & Security > Camera and switch to On from the Camera Access Options.

After that, you can take a photo to see if it can be saved properly. If not, please proceed to the next method.

Method 2: Update the camera driver

The Windows camera's inability to save pictures may also be due to outdated or damaged camera drivers. To resolve the problem that the image cannot be saved due to this reason, you can try updating or reinstalling the corresponding driver. Please follow these steps:

Step 1: Right-click the Windows icon button and select Device Manager from the WinX menu.

Step 2: Find and expand the Camera Options to find the driver in question.

Step 3: Right-click it and select Update Driver from the context menu.

Step 4: Select Automatically search driver from the prompt window.

Wait for the process to complete. Windows will automatically find and install the latest drivers compatible with your computer.

If the problem persists, you can select Uninstall the device from the same context menu and click Uninstall again to confirm. After that, you can restart your computer to let it download the corresponding driver automatically.

Method 3: Repair and reset the camera application

The Windows Camera app fails to save photos, which may be caused by damage to the camera app. You can use the repair and reset features in Windows to fix application errors. Here are the steps to use the repair function:

Step 1: Press Win I to open the settings window.

Step 2: Switch to Apps > Apps and Features and select Camera Apps.

Step 3: Click the three-dot icon to select the advanced options. You can scroll down to select the Repair button.

After the repair process is complete, you can check if the problem has been resolved. If the problem persists, you can follow steps 1-3 and select Reset to reset its original settings.

Alternatively, you can uninstall and reinstall the Camera app on your computer to try to resolve the issue.

2. Use your mobile phone (Android and iPhone) to take photos

You may find that your phone camera cannot save images to your photo gallery either. Both Android and iPhone users have reported experiencing this issue. Several reasons may cause this problem, such as insufficient data storage, application-related issues, device issues, etc.

Please try the following methods to resolve the issue where photos and videos are not saved to the gallery.

Fix method 1: Restart the phone

Like computers, some failures may occur on your phone, which will prevent the photos taken from being saved to the gallery. You can restart your phone to see if this issue is resolved. Sometimes, short-term minor issues can be solved by restarting.

Repair method 2: Check the storage space of your phone

If the phone lacks storage space, the photos taken by the camera application cannot be saved. You can go to the settings page on your phone to check your phone's storage space. If the storage space is about to be full, you need to clear unwanted files. You can read about how to clear media storage and internal storage space.

Fix method 3: Clear the camera app cache (for Android)

If you use the camera app for a long time, it should have accumulated cached content, which can cause some problems, including photos and videos not being saved to the gallery. You can clear the camera cache to try to resolve this issue.

Open Settings > Apps > Camera and select Storage (or other options similar to Storage). You can then choose to clear the cache to clear its cached content.

3. Use MiniTool Power Data Recovery to recover lost pictures

In addition to the inability to save photos by the camera app, many other reasons can also lead to the loss of photos or videos, such as deletion, device damage, accidental formatting, virus infection, etc. To recover these precious photos and videos, you can try MiniTool Power Data Recovery. This free file recovery software is able to recover photos and videos in different formats and other types of files.

You can get a free version of this powerful software, scan and recover 1GB of files for free.

Conclusion

If the camera app on Windows or your phone fails to save photos or videos, you can try the appropriate fix in this article. You need to resolve this issue as soon as possible to avoid further file loss.

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