Microsoft Cashback is a program for Microsoft Rewards members. When they purchase goods from participating retailers through Microsoft products, they will get accordingly rewards. But recently, many users complain that their Microsoft Cashback is not working actually. MiniTool gathers more detailed information about how to deal with this problem.

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What is Microsoft Cashback

Microsoft Cashback works as a free program to give Microsoft Rewards members rebates when they shop with participating retailers on Bing, Microsoft Edge, or other Microsoft products. Cashback pay through PayPal when the purchase is confirmed. But Microsoft Cashback now is only available in the US.

How to Get Cash Back

As explained above, the basic requirement is to shop on Microsoft products. Thus, you need to sign in with a Microsoft account. Then, enroll in the Microsoft Cashback program with this account. Before you start looking for merchandise, check whether the third-party cookies are enabled or not. You need to allow the third-party cookies to work on your browser. If the third-party cookies are disabled, you may fail to get the Cashback prompt, then you can’t get the reward even if the purchase has done.

Then, you need to purchase goods from retailers with a Microsoft Cashback tag. Let’s take Microsoft Edge as an example. When you open this browser and search for Microsoft Cashback, you can find these sellers on the All deals page.

You may get a popup window about Cashback offers when you browse a website. Then, you need to activate the offer in order to obtain it. If you sign in with the enrolled account, just click on it.

Then, you can shop as normal. But please remember do not leave the page or use coupons. If you use a coupon code, you may not get the cash back because failed to meet the standard.

One more thing, you need to have a PayPal account to get the cashback. Once the purchase has been completed and without any goods returned, you will get the cashback to your PayPal account.

What to Do When Microsoft Cashback Not Working

If you find your rewards not working, you can find reasons from the following aspects:

• The merchandise doesn’t fit the standard of cashback.
• Third-party cookies are disabled on your browser.
• Skip to another link to shop.
• Don’t activate the offer.
• Use a blocker that blocks the popup window.
• This program is only available in the US. Even if you use a VPN to participate in it, Microsoft Cashback may not work properly as well.
• ….

If you complete the purchase with standard steps but you still didn’t receive cash back on PayPal, please search for help from Microsoft Support. You need to explain your question and provide them with all your receipts, which can verify the purchase has been completed.

If you have done the shop recently, you can check the status of the cashback. If it shows as “pending”, please wait patiently because Microsoft requires a period of time to ensure there is no return. When the status turns into “complete”, you can check your PayPal account for the cashback.

Bottom Line

Microsoft Cashback attracts many people to participate. To avoid Microsoft Cashback not working issue, you’re suggested to follow the shopping steps and pay attention to the special settings. Besides, please keep all your receipts generated in the purchase process to guarantee your rewards.

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