Sony's PS5 game console has a strong performance, bringing an upgraded gaming experience, which is very popular among gamers, but some players have encountered the problem that PS5 cannot connect to the Internet. This article will provide effective solutions.

What are the reasons why PS5 cannot connect to the Internet?

There may be many reasons why PS5 cannot connect to the Internet. First, check if your internet connection is OK. Router, modem failure or network interference can all lead to connection problems.

If your other electronic devices can be connected to the Internet normally and only the PS5 has problems, the problem may be lies in the PS5 itself. Incorrect settings, technical failures or some glitches can cause the PS5 to be unable to connect to Wi-Fi.

How to solve the problem of PS5 network connection?

Method 1: Check the Internet connection

Check whether your phone and tablet are connected to the Internet properly. If there is a problem with the internet connection, try to get close to the Wi-Fi source and remove other devices that may cause network interference.

Also, restart your modem and router:

Step 1: Disconnect all hardware from the router and modem.

Step 2: Wait for at least 30 seconds to let the device cool down.

Step 3: Reconnect the modem power supply and press the power button if it does not start automatically.

Step 4: Wait about 60 seconds and then reconnect the router power. Some routers may need to manually press the power button.

Step 5: Wait for about 2 minutes and let the router start up complete.

After the router and modem are restarted, test again whether the network connection is back to normal.

Method 2: Confirm the password of the Wi-Fi router is correct

Make sure you are using the correct network password, which will cause the PS5 to be unable to connect to Wi-Fi.

Typically, the router has a label with a default username and password on the bottom, side, or back. Please check carefully whether the password is correct.

Method 3: Restart PlayStation 5

Restarting the PS5 can solve some glitches. Turn off the host completely and restart.

Method 4: Run the network test of PlayStation 5

Check network problems using the built-in network testing feature of PS5:

Step 1: Turn on PS5 and enter settings .

Step 2: Click Network and select Connection Status .

Step 3: Select Test Internet Connection for testing.

Method 5: Restore the factory settings of PS5

The last method is to restore the PS5 factory settings, but this will lose your game save. Before trying this method, it is recommended to contact Sony customer service to seek repair or replacement of the PS5 as the problem may be caused by a hardware failure.

Step 1: Turn on PS5 and enter settings .

Step 2: Select the system , and then select the system software in the left panel.

Step 3: Then select the reset option on the right and select Reset your host .

Step 4: Click Reset to confirm the operation.

After reset, restart the PS5 and try to connect to the internet.

Summarize:

This article provides multiple ways to solve the problem of "PS5 not being able to connect to the Internet" and hopefully helps you restore your normal gaming experience.

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