


How to troubleshoot device driver issues
Jun 25, 2025 am 12:11 AMProblems with device drivers will cause the hardware to not be used normally, such as peripherals not responding, system prompts "unknown device" or game stuttering. The solution is as follows: 1. Check the warning icon in the device manager. The yellow exclamation mark represents the driver outdated or compatibility problem. The red cross indicates that the hardware is disabled or has poor connection. The question mark or "Other devices" means that the system has not found a suitable driver; 2. Right-click the device and select "Update Driver" to try automatic search first. If it doesn't work, download and install manually; 3. Uninstall the device and check delete driver software, and let the system re-identify after restarting, or manually specify the driver path to install; 4. Use the driver identification tool to assist in finding models, but avoid downloading drivers from unknown sources; 5. Check Windows updates to obtain system patches and driver compatibility repairs; 6. If it is a problem caused by system update, you can try rolling back the driver or confirm that the hardware manufacturer has released drivers that are adapted to the new system. In most cases, follow the steps to solve the driver problem.
The most direct manifestation of the problem with the device driver is that the hardware cannot be used. For example, if the peripherals are not responding, the system prompts "unknown device" or suddenly stuttering while playing games, it may be caused by the driver. Solving this type of problem does not require too advanced technology. As long as you check it according to the steps, most situations can be solved.
Check out the warnings in the device manager
Windows Device Manager is the first stop to troubleshoot driver problems. After opening it, see if there are any yellow exclamation marks or red crosses. These icons usually represent a problem with the driver.
- Yellow exclamation mark: Generally, the driver is outdated or has compatibility issues
- Red cross: Maybe the hardware is disabled or not inserted properly
- Devices under question mark or “Other devices”: Indicates that the system has identified the hardware but cannot find the appropriate driver
Right-click the device in question and select "Update Driver", and the system can first automatically search. If it doesn't work, download and install it manually.
Manually update or reinstall the driver
Sometimes the driver version that comes with the system is too old or there is an error during the installation process, so we need to handle it manually. A common approach is to download the latest driver on the official website.
The operation steps are roughly as follows:
- Enter the device manager and find the corresponding device
- Right-click to select "Uninstall Device" and check "Delete Driver Software"
- Restart the computer and let the system re-identify
- Or after downloading the corresponding driver on the official website, go back to the device manager to select "Browse the computer to find the driver"
If you are not sure about the specific model, you can use a tool like Driver Booster to help you identify it, but be careful not to mess with drivers from unknown sources.
Check for system updates and compatibility
Sometimes, the problem is not that the driver itself, but that the system version does not support it. For example, if you have just upgraded the Windows version, some old drivers may not be adapted yet.
At this time you can:
- Go to "Settings> Updates and Security> Windows Update" to check if there are any updates available
- Install the latest patches and system updates, and sometimes fix driver compatibility issues together
- If you suspect it was a problem caused by a recent update, you can try "rollback the driver"
In addition, some hardware manufacturers will launch adapter drivers within a period of time after the new system is released. If you happen to use this type of hardware, it is recommended to check whether the official website has supported the current system version.
Basically these common methods. In most cases, starting with the device manager, step-by-step troubleshooting can solve the problem. If it really doesn't work, then consider restoring the system or contacting the manufacturer's customer service, but that's already a rare situation.
The above is the detailed content of How to troubleshoot device driver issues. For more information, please follow other related articles on the PHP Chinese website!

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