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Table of Contents
Use the Official WeChat Account Recovery Page
Try Logging in Through WeChat App with Multiple Methods
Contact WeChat Support as a Last Resort
Home Software Tutorial Mobile Application How to recover my WeChat account?

How to recover my WeChat account?

Jul 08, 2025 am 01:10 AM
Account recovery wechat

If the WeChat account is locked or inaccessible, you can recover through the following steps: 1. Use the WeChat official account recovery page to enter the mobile phone number, email or WeChat ID when registering for verification; 2. Try to enter through various login methods of WeChat App, such as mobile phone number, WeChat ID or bound social platform; 3. Finally, you can contact WeChat customer service to provide identity proof information and wait for processing. Acting promptly and preparing relevant information can improve recovery success rate.

How to recover my WeChat account?

If your WeChat account has been locked, forgotten, or somehow inaccessible, don't panic. Recovery is usually possible as long as you have some basic info like your registered phone number, email, or WeChat ID. Here's how to get back into your account smoothly.

How to recover my WeChat account?

Use the Official WeChat Account Recovery Page

WeChat provides a dedicated page for account recovery. This is usually the fastest and most direct method if you remember at least one of your login credentials (like your WeChat ID, registered phone, or email).

How to recover my WeChat account?
  • Go to the WeChat official website and look for the "Account & Security" section.
  • Choose the option “Find Account” or “Recover Account.”
  • You'll be asked to enter your registered phone number, email address, or WeChat ID.
  • Follow the prompts — you might need to verify via SMS or email.

If you're not sure which info was used during registration, try different combinations. Even if you can't recall everything perfectly, the system may still help narrow it down.

Try Logging in Through WeChat App with Multiple Methods

Sometimes the easiest fix is ??just trying different login methods directly in the app. Open the WeChat app and go to the login screen.

How to recover my WeChat account?
  • Tap “More” under the login section.
  • You can switch between logging in with:
    • Your phone number
    • WeChat ID / QQ number
    • Email address

If you remember any of these, give them a shot. If you've linked your account to Facebook or other platforms, that could also be an entry point.

Contact WeChat Support as a Last Resort

If all self-service options fail, contacting WeChat support becomes necessary. It might take a little time, but they can manually help recover your account if you provide enough proof of ownership.

  • Go to WeChat's Help Center: http://miracleart.cn/link/4493c8059fa48a771fc96fa18e05df8d
  • Look for topics related to account recovery or login issues
  • Submit a request with as much detail as possible:
    • Your registered phone/email
    • Approximate registration date
    • Any recent activity or contacts who can confirm it's your account

Be patient — responses can take anywhere from a few hours to a couple of days.


That's basically how you recover a WeChat account. The key is to act quickly and have as much identifying information ready as possible. Most people can get back in within minutes if they remember even one verified contact method.

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