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Home Backend Development PHP Tutorial The WeChat official account template message failed to send: How to solve the problem with Request access_token failure?

The WeChat official account template message failed to send: How to solve the problem with Request access_token failure?

Apr 01, 2025 am 10:24 AM
WeChat access ai

The WeChat official account template message failed to send: How to solve the problem with Request access_token failure?

The WeChat official account template message failed to send: troubleshoot the "Request access_token fail" error

When sending template messages using the WeChat official account interface, you often encounter the "Request access_token fail" error. This article will guide you on how to troubleshoot and resolve this issue.

question:

When a developer uses easywechat library or other libraries to send template messages, an error message "Request access_token fail" appears, indicating that the access_token failed to be obtained.

Causes and solutions:

access_token is a necessary credential for calling the WeChat official account interface. The "Request access_token fail" error usually originates from access_token acquisition failure, which is mainly caused by AppID and AppSecret configuration errors.

Please double check your code configuration:

  • AppID and AppSecret Verification: Make sure that the configuration of AppID and AppSecret in the easywechat library or the library you are using is exactly the same as the settings on the WeChat public platform, including case and spaces.
  • Environment variable check: If you use environment variables to store AppID and AppSecret, please confirm again that the value of the environment variable is correct.
  • Code syntax check: Check the code for syntax errors or other code problems that may cause access_token to fail to get.
  • Network connection: Make sure your server can access the WeChat server normally.

If all the above steps are correct, but the problem still exists, it is recommended:

  • Check the WeChat public platform: Confirm whether your official account is normal and whether there are any restrictions or bans.
  • Check out WeChat official documents: refer to WeChat official documents to learn about the detailed steps and precautions for access_token acquisition.
  • Seeking technical support: If the problem still cannot be resolved, please contact the developer of WeChat official technical support or easywechat library for help.

By carefully checking the above aspects, you should be able to effectively resolve the "Request access_token fail" error and successfully send the WeChat official account template message.

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