Introduction

AI chatbots are now essential business tools, providing superior customer service and boosting user engagement. Aspiring to build a chatbot for your company but lack coding skills? No-code platforms like Wordware make it easy! This guide walks you through creating a vehicle insurance query chatbot using Wordware, requiring no coding experience.

Overview

• Learn about the no-code platform Wordware.
• Master the steps to build an insurance query chatbot without coding.
• Discover Wordware's features during the chatbot creation process.

Table of Contents

7. Effortless AI Agents with Wordware
8. Test the Chatbot
9. Chatbot Building Steps
   • Step 1: Access Wordware
   • Step 2: Creating a Chatbot Agent
   • Step 3: Inputting Data
   • Step 4: Defining the Chatbot Prompt
   • Step 5: Implementing a Loop
   • Step 6: Model Selection
   • Step 7: Configuring Human Responses
   • Step 8: Running the Agent
   • Step 9: Deploying the Agent

10. Frequently Asked Questions Effortless AI Agents with Wordware

An AI agent is a software program performing tasks on behalf of users. The increasing use of AI in business has made automation tools, data analyzers, and AI agents like chatbots highly popular. No-code platforms like Wordware simplify AI agent development, making it accessible to everyone. This article demonstrates Wordware's capabilities.

Test the Chatbot

We'll build a chatbot for SecureDrive vehicle insurance customers, without writing any code. This chatbot will answer customer questions about due dates, claims, policy details, and more.

Before building, try the SecureDrive Chatbot:

To begin, you'll need these datasets:

• Policy_Details (PDF_file): Contains detailed policy plans for various vehicles (personal, commercial, travel, etc.).
• Customer_Details (TXT_file): Includes customer details, policy plans, vehicle details, maturity dates, due dates, etc. Using the text format speeds up processing.

After uploading these files and running the app, ask these questions:

1. What policies does SecureDrive offer?
2. What are Neha Sharma's policy details?
3. What vehicle does Aarti Desai own?

Screen Recording Link: vid.mp4

See how easy it is? You can build this too! Let's learn how.

Chatbot Building Steps

Let's create the "SecureDrive" chatbot. Follow these steps:

Step 1: Access Wordware

Visit Wordware.ai and select "Try for free." Sign in with your email.

Step 2: Creating a Chatbot Agent

1. Select "Project" and click " Create New Project."

2. Name the project "Insurance Chatbot." Select "Public" (or "Private" for paid users). Click "Create Project."

3. Choose "Blank Flow." Name the flow appropriately.

For this chatbot, use:

• Flow name: SecureDrive Chatbot
• Description: (Optional) Upload documents and run the app to ask queries.

Step 3: Inputting Data

Provide data for accurate responses. Add inputs:

1. Add "Policy_Details" (File, PDF).
2. Add "Customer_Details" (File, Raw text).

Step 4: Defining the Chatbot Prompt

Use "/" for commands and "@" to call inputs. For SecureDrive, call @Policy_Details and @Customer_Details.

Prompt the chatbot to answer only from the provided data. If information is missing, it should say "I don't know." Start the conversation with: "Hi! How can I help you?"

Step 5: Implementing a Loop

Use "/" and select "loop" to create a continuous conversation.

Step 6: Model Selection

Choose a response generation model. Select "generation" (for simpler text responses) and the Claude 3.5 Sonnet model. Set generation type to "full."

Step 7: Configuring Human Responses

Add a "Ask a Human" node (using "/"). Set the loop to end when the human response contains "bye."

Step 8: Running the Agent

Click "Run," upload files, and click "Run" again.

Step 9: Deploying the Agent

Click "Share," then "Deploy." Free versions have public deployment.

Conclusion

You've built a no-code AI chatbot! AI chatbots enhance productivity across many sectors. Wordware simplifies AI agent creation for everyone. Build your own agents and leverage the power of AI!

Frequently Asked Questions

Q1. What is Wordware AI? A no-code platform for building AI agents without coding.

Q2. What are AI agents? Software programs performing tasks for users.

Q3. Are there other no-code AI platforms? Yes, including Vector Shift, Cassidy AI, Relevance.ai, etc.

Q4. Can I deploy the chatbot on my website? Yes, using its URL.

Q5. What other AI agents can I build with Wordware? Automation tools, data analyzers, and more.

Q6. Is Wordware free? A free version with limited features exists; paid subscriptions offer advanced features.

Q7. Can I update my deployed chatbot? Yes, at any time.

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