The problem that Microsoft Store cannot be opened can be solved by the following methods: 1. Check the network connection and regional settings to ensure that the DNS, proxy, and country or region are bound to the same as the account; 2. Use the system's own troubleshooting tool to fix temporary errors; 3. Reset Microsoft Store to restore the initial state; 4. Run wsreset.exe to clear the cache and retain the login state. In most cases, try in order to restore normal use.

Not opening the Microsoft Store is indeed a headache, especially when you need to download software or update applications. This problem occurs occasionally on Windows 11, but in most cases it can be solved with some general operations.

Check network connections and locale settings

First, make sure your network is normal, because Microsoft Store needs to be connected to the Internet to load content. Sometimes even if you can access web pages, there may be problems with DNS or proxy settings.

• Try changing the network environment, such as switching from Wi-Fi to wired connection
• Check if the wrong proxy is set (can be viewed in "Settings> Network and Internet> Proxy")
• Regional settings will also affect the operation of the Store. It is recommended to go to Settings > Time and Language > Language and Region to ensure that the country or region is your actual location and is consistent with the region bound to your Microsoft account.

Some users reported that the Store can be opened normally after switching back to the default settings.

Use the system-owned troubleshooting tool

Windows 11 comes with troubleshooting functions related to network, application stores, etc., which can automatically detect and try to fix problems.

• Open Settings > System > Troubleshooting
• Click "Other Troubleshooting" to find the "Windows Store Apps" item
• Click the "Run" button and follow the prompts to complete the inspection and repair.

Although this tool does not solve all problems, it is very effective for some temporary errors.

Reset Microsoft Store (do not delete account data)

If the above method is useless, you can try resetting the Store itself:

1. Open Settings > Apps > Installed Apps
2. Find "Microsoft Store" in the list
3. Click to expand more options and select "Advanced Options"
4. Scroll down, find the "Reset" button and click

This step will not affect your account information or purchased content, it will just bring the Store back to its initial state and restart.

Clear the Store cache (advanced operation)

Sometimes the cache file is corrupted and the Store cannot be opened. Manually clearing the cache is a relatively effective method:

1. Press Win R to open the run window, enter wsreset.exe and press Enter
2. A black box will pop up briefly, and the Store will automatically open after completion.

This command clears the Store's local cache while retaining your login status and purchase history.

Basically these common solutions. You can try it in order, most of the situations can be solved. Not all operations are required every time. Often clearing the cache or switching the area can solve the problem.

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