When you encounter Windows 10 prompt "we can't sign into your account", first check whether the network connection is normal, ensure that you use stable Wi-Fi or wired network, try to access the web page to confirm the network status, and restart the router if necessary. Secondly, switching account types (such as logging in with a local account instead) can solve the problem of Microsoft account server, with the paths being "Settings" → "Account" → "Your Account" → "Login with a local account instead". Third, clear the credential cache or repair the account configuration file, you can log out of the Microsoft account on other devices, and then delete the problem user profile through the administrator account and recreate it. Finally, run the troubleshooting tool that comes with the system (path: "Settings" → "Update and Security" → "Troubleshooting" → "Login" options) and ensure that the Windows system has been updated to the latest version, which can solve the login problem in most cases.

If you encounter the problem of "we can't sign into your account" in Windows 10, it is usually related to network connection, account synchronization, or system settings. Don't rush to reinstall the system, try the following methods first.

Check if the network connection is normal

One of the most common causes of this error is network problems. Windows login requires network verification of account information. If the network is not connected or is unstable, this problem may occur.

• Make sure you are connected to a stable Wi-Fi or wired network.
• Try to open the web page to see if you can access the Internet and confirm that the network is not disconnected.
• If you are using a company or school network, there may be a restriction strategy, you can try changing the network environment.

Some users have reported that the problem was solved after restarting the router, so you can also try unplugging the network cable or restarting the wireless device.

Switch account type (local account/Microsoft account)

If you are logged in with a Microsoft account, sometimes there will be problems with the server and it will also lead to unlogin.

You can try switching to your local account:

1. Open "Settings" → "Account" → "Your Account"
2. Click "Login with local account instead"
3. Follow the prompts to enter new username, password and other information to complete the switch

Try to log in later to see if there are any problems. If you want to restore your Microsoft account, you can also switch back.

In addition, if you were originally a local account but were suddenly forced to log in to a Microsoft account, it might be the setting of the new version of Win10. You can select "I don't have this person's Microsoft account" when creating an account to continue using the local account.

Clear the credential cache or repair the account configuration file

Sometimes the cached account information can also cause login to fail.

You can try the following:

• Log out of all devices on another computer via the Microsoft Account page .
• Go back to the computer where the problem occurs and try to log in again.
• Log in to the system with the administrator account, delete the problematic user profile, and then recreate it.

The specific steps are as follows:

• Log in with an administrator account
• Go to "Control Panel" → "User Account" → "Manage Other Accounts"
• Delete the account that has problems (note the backup data)
• Re-add the account and log in

This step is a little more complicated, but in many cases it can solve the problem.

Update the system or run the troubleshooter

The troubleshooting that comes with Windows can sometimes help you automatically detect and fix login problems.

path:
"Settings" → "Update and Security" → "Troubleshooting" → "Login" options → Run Tools

In addition, it is also important to ensure that the system is up to date. Go to "Settings" → "Update and Security" → "Windows Update" to check whether there are available updates and install them.

Some users automatically disappear after installing the latest patch.

Basically these common solutions. Most of the time, it can be done by checking the network, switching account types, or clearing the cache. It is not complicated but easy to ignore.

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