To learn how you can support MSPoweruser in maintaining our editorial team, please visit our disclosure page. Read more

Following the installation of Windows 11 version 24H2, individuals using Safe Exam Browser (SEB) version 3.7 or earlier have encountered difficulties in launching the program. Microsoft acknowledged this issue, which began on September 30, 2024, and was officially addressed by May 9, 2025.

Systems running older versions of SEB (3.7 or earlier) are now subject to a compatibility restriction, preventing automatic updates to Windows 11 version 24H2 through Windows Update. IT administrators can pinpoint affected devices by using the safeguard ID: 49562592.

Also read: Resolving Windows 11 Installation Failures on SSD with WinToUSB

Microsoft recommends updating Safe Exam Browser to version 3.8 or a newer version prior to installing the latest Windows update. If users have upgraded their SEB but are still blocked after 48 hours, they should reach out to Safe Exam Browser Support for additional help.

For those opting to manually install Windows 11 version 24H2 via the Media Creation Tool, adhere to the installation prompts to circumvent the compatibility restriction after updating SEB. This problem exclusively affects users of Windows 11 version 24H2; server editions remain unaffected. To ensure a seamless upgrade, first install Safe Exam Browser 3.8, then proceed with the Windows update to prevent any interruptions in your work.

Microsoft has started rolling out Windows 11 version 24H2, which is accessible to users who manually seek updates through Settings > Windows Update. This update brings numerous enhancements, such as a revamped Start menu with customizable layouts and integrated Phone Link features, along with AI-enhanced improvements to File Explorer and system settings.

The above is the detailed content of Fixed: Safe Exam Browser application might fail to open in Windows 11. For more information, please follow other related articles on the PHP Chinese website!