Google Drive is one of the famous cloud storage providers. However, when using it, some users report that they encounter the “Google Drive upload failure 38” issue. This post from?MiniTool?tells you how to get rid of the issue.

It’s common to encounter issues when using Google Drive and Google Drive upload failure 38 is one of the issues. Why does the issue appear when uploading files to Google Drive? The following are the possible reasons:

• Network connection errors.
• Google Drive storage is insufficient.
• Files are larger than the size limitation in Google Drive.
• Google Drive application has some issues.

Follow the below guideline to remove the Google Drive upload failure 38 error code.

Fix 1: Check the Internet Connection

The “Google Drive upload failure 38” issue might occur due to the connection of the Internet. Hence, you should check if something is going wrong with your Internet connection when encountering the error. To check the errors with network configuration, you can run the Windows Network Diagnostics utility. During the running process, it troubleshoots issues and detects errors.

Fix 2: Check Google Drive Status

If you receive the “Google Drive upload failure 38” error, you can check the Google Drive Status Dashboard to see if Google Drive is down in the list. If Google Drive does shut down, just wait for it to work again.

Fix 3: Use Incognito Mode

A quick way to fix Google Drive upload failure 38 is to use your web browser’s incognito window (also known as a private browsing window).

Step 1: Open Google Chrome. At the browser’s top-right corner, select the three dots.

Step 2: Then, choose the?New Incognito window?option. You can also press the Ctrl + Shift + N keys together to open the New Incognito window.

Step 3: Go to Google Drive and sign in to your Google Drive account. Then, check if the issue has been fixed or not.

Fix 4: Clear the Cache and Cookies

Sometimes, the corrupted Chrome cache can cause the “Google Drive upload failure 38” issue. So, you can try clearing the cache and cookies to fix the problem. Here is a guideline below for you.

Step 1:??Open Google Chrome and click the?three dots?icon. Click?More tools?and go to?Clear browsing data.

Step 2:?Go to the?Advanced?tab and select?All time?from the drop-down menu.

Step 3:?Check the?Browsing history,?Download history,?Cookies and?other site data, and?Cached images and files?boxes.

Step 4:?Click the?Clear data?button to apply this change. Then, check to see if the “Google Drive upload failure 38” error message has gone. If not, try the following methods.

Fix 5: Disconnect Google Drive account

If you find the problem of Google Drive upload failed, you can choose to disconnect your Google Drive account and then sign in to it again.

Step 1: Click the Drive for the desktop icon on the right lower side of your computer.

Step 2: Press the?cog icon, which means Setting, and click?Preferences.

Step 3: Press the?cog icon?again and click?Disconnect account.

Fix 6: Turn off the Firewall

This solution to fix the “Google Drive upload failure 38” issue is disabling Windows Firewall. Here is how to do that:

Step 1: Type?Control Panel?in the?Search?box to open it.

Step 2: Go to?System and Security?>?Windows Defender Firewall.

Step 3:?Turn?Windows Defender Firewall?on or off. Click?Turn off Windows Firewall (not recommended)?for both the?Private and Public network settings.

Fix 7: Try Another Browser

You can try another browser if you get the issue in a certain browser. If the alternative browser is free from the error, there must be something wrong with your original browser. In case you want to keep using the original browser, you can follow the methods below to troubleshoot the browser. Or, try reinstalling the original one.

Final Words

To sum up, this post has introduced how to fix the “Google Drive upload failure 38” issue. If you want to fix the issue, you can take the above solutions. If you have any different ideas to fix the issue, you can share them in the comment zone.

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