It's annoying to encounter a DirectDraw error while playing old games on Windows 11/10. In order to run the game smoothly, you need to fix it. So, how do you eliminate this error from your computer? Read this article and you can easily solve it by trying the solutions provided by MiniTool Solution.

DirectDraw Error in Windows 11/10

In Windows 11/10, your game may not be opened and the DirectDraw error dderr_unsupported appears. This often happens when you try to run an old game like Diablo, Age of Empires, or Diablo II. Usually, this error is accompanied by different error codes, such as 16385.

When analyzing this issue, you may find various possible reasons, such as: the game is running in full screen mode, the game is incompatible with Windows 11/10, there are graphics rendering issues, the DirectX version is too old/corrupt/missible, and so on.

Fortunately, the DirectDraw error is fixed, let's see how to fix it.

Fix DirectDraw error on Windows 10/11 in old games

Enable DirectDraw and Direct3D

First, you should make sure both DirectDraw and Direct3D are enabled to fix DirectDraw errors on Windows 10/11. If any of these are disabled, you may encounter relevant error codes.

Step 1: Type dxdiag in the search box and run the command to open the DirectX diagnostic tool.

Step 2: Navigate to the Display tab to see if DirectDraw acceleration and Direct3D acceleration are enabled. If enabled, skip to the next method. If disabled, continue to step 3.

Step 3: Press Win R , type appwiz.cpl , and then click OK to open the program and features.

Step 4: Click the Enable or Close Windows Features link.

Step 5: Scroll down to find the old component section and select the check box for DirectPlay.

Step 6: Click OK to save the changes.

Additionally, you need to enable .NET Framework 3.5. You need to select the check box for .NET Framework 3.5 (including .NET 2.0 and 3.0) .

Check if DirectX is the latest version

Sometimes, DirectDraw errors that appear when playing old games are caused by missing, damaged, or overly old DirectX versions. To eliminate this problem from Windows 11/10, you should make sure your computer is using the latest version of DirectX.

Related Articles: How to download and install DirectX on your computer?

Please follow these steps to check and update DirectX:

Step 1: Start the DirectX diagnostic tool by typing dxdiag in the search box.

Step 2: Under the System tab, go to the DirectX Version section to see if it is the latest version.

Configure screen resolution compatibility

Incompatible screen resolutions may cause DirectDraw errors for Windows 11/10. In this case, configure screen resolution compatibility to resolve this issue.

Step 1: Right-click on the old game and select Properties .

Step 2: Under the Compatibility tab, select the Run option at 640 x 480 screen resolution and save the changes.

Additionally, you should check Run this program in compatible mode to run the game in compatible mode.

Update graphics drivers

Outdated or corrupted graphics card drivers can also cause DirectDraw errors when playing old games in Windows 11/10 dderr_unsupported. To fix it, you should update the graphics card driver to the latest version.

You can update GPU drivers in a variety of ways, such as through Device Manager, Windows Update, the manufacturer's official website, and more. For more information, please refer to this article - How to update graphics drivers (NVIDIA/AMD/Intel).

Conclusion

These are common ways to fix Windows 11/10 DirectDraw errors. If you have any other useful solutions to this issue, please leave a message below to let us know.

The above is the detailed content of How to Fix DirectDraw Error Dderr_Unsupported in Legacy Games - MiniTool. For more information, please follow other related articles on the PHP Chinese website!