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Table of Contents
1. Force shutdown and restart (most basic but effective)
2. Enter safe mode to troubleshoot problems
3. Use the command prompt to repair system files
4. Check the recently installed hardware or driver
Home Computer Tutorials Troubleshooting How to fix a stuck Windows restart screen?

How to fix a stuck Windows restart screen?

Jun 30, 2025 pm 05:10 PM
windows Restart

Don't rush to reinstall the system when the computer is stuck in the Windows restart interface. You can try the following methods first: 1. Force shutdown and then restart. Apply to the situation where the update is stuck. Repeat two or three times or can skip the lag; 2. Enter the safe mode to check, select Start repair or system restore through troubleshooting. If you can enter safe mode, it may be a driver or software conflict; 3. Use the command prompt to repair the system files, enter the three commands sfc and dism in the recovery environment to repair the damaged files; 4. Check the recently installed hardware or driver, unplug the non-essential devices or uninstall the new driver to eliminate incompatibility issues. In most cases, the above steps can solve the phenomenon of restart lag. If it really doesn’t work, consider reinstalling the system and paying attention to backing up data in advance.

How to fix a stuck Windows restart screen?

It is really annoying to get stuck in the Windows restart interface, especially when you are in a hurry to use it. This situation is usually not caused by a broken hardware, but by a system file error, driver conflict or update failure. Don't rush to reinstall the system, try the following methods first.

How to fix a stuck Windows restart screen?

1. Force shutdown and restart (most basic but effective)

Many people's first reaction to this problem is to wait, but in fact, it is useless to wait too long. You can press and hold the power button directly for 10 seconds to force shut down, repeat it two or three times before turning on the power normally. This operation can sometimes skip the stuck interface.

How to fix a stuck Windows restart screen?
  • Applicable scenario : Just updated the system or suddenly stuck
  • Note : Although there are certain risks in forced closing opportunities, it is worth a try in this case

2. Enter safe mode to troubleshoot problems

If forced restart is useless, try entering safe mode. Safe mode only loads the most basic drivers and services, which helps troubleshoot whether it is caused by recently installed software or drivers.

How to enter:

How to fix a stuck Windows restart screen?
  • After two forced restarts, the "recovery environment" should be automatically entered during the third normal startup.

  • Then select Troubleshooting → Advanced Options → Start Repair or System Restore

  • Tips : If you have created a restore point before, the system restore can quickly fall back to the state before the problem occurred.

  • If you can enter safe mode but cannot boot normally, it is likely that a third-party driver or software conflicts will occur.


3. Use the command prompt to repair system files

If you can enter the recovery environment (that is, the blue troubleshooting interface), you can try using the command prompt to repair the system files.

The steps are as follows:

  • Select Troubleshooting → Advanced Options → Command Prompt
  • Enter the following three commands, and press Enter every time after entering:
     sfc /scannow /offbootdir=C:\ /offwindir=C:\Windows
    dism /image:C:\ /cleanup-image /checkhealth
    dism /image:C:\ /cleanup-image /restorehealth

These three-line commands mean that the system checks and repairs corrupt system files by itself. This method can usually solve the problem if it is caused by an update interrupt or a corruption of the file.


4. Check the recently installed hardware or driver

If you recently plug in a new device (such as graphics card, USB drive, external hard drive), or manually update a driver, it may also cause the system crash.

  • Try to uninstall the recently installed driver in safe mode
  • Or unplug non-essential external devices and keep only the keyboard, mouse and monitor cable

Sometimes an incompatible driver can prevent you from entering the system, especially after Windows is automatically updated.


Basically these common ways of handling it. In most cases, the above steps can be solved. If it really doesn't work, then consider resetting the system or reinstalling it. But remember to back up important data before starting - if you can still enter safe mode.

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