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Table of Contents
1. Check service dependencies
2. Use the command prompt to reset the service configuration
3. Run the system file checker
4. Check for third-party software conflicts
Home Computer Tutorials Troubleshooting How to fix 'The dependency service or group failed to start' in Windows

How to fix 'The dependency service or group failed to start' in Windows

Jul 07, 2025 am 02:02 AM
windows

When an error "The dependency service or group failed to start" appears, the dependency service needs to be checked and fixed. 1. View the dependencies of the target service through services.msc to ensure that its dependencies are running; 2. Use the administrator command prompt to reset the service configuration, such as sc config to set the correct dependencies; 3. Run the sfc /scannow and DISM commands to repair the system files; 4. Check for third-party software conflicts and try to start cleanly to eliminate interference. Checking the above problems one by one can solve most cases where the dependent service fails to start.

How to fix \

The "The dependency service or group failed to start" error appears in the Windows system, usually because other services depend on are not running normally. This is common when trying to start some system services or third-party programs. The key to solving this problem is to find out which dependency is wrong and fix it.

How to fix

Here are some common troubleshooting and repair methods:

How to fix

1. Check service dependencies

Each service has its dependencies (Dependencies) and if any of them are not started, the main service will also fail.

Operation steps:

How to fix
  • Press Win R to open the run window, enter services.msc and press Enter.
  • Find the service you tried to start but failed, right-click → "Properties".
  • Switch to the Dependencies tab to view other services that the service depends on.
  • Go back to the service list and check one by one whether the status of these dependent services is "running".

If a dependency service is disabled or cannot be started, you can try to start it manually, or view the logs in the event viewer to see what causes it to fail to start.


2. Use the command prompt to reset the service configuration

Sometimes the service itself has configuration errors, which can be reset or fixed through command line tools.

Commonly used commands are as follows:

  • Open the command prompt for administrator permissions (CMD or PowerShell):

     sc qc [Service name]

    View the current configuration of the service.

     sc config [Service name] depend= "Service A/Service B"

    Manually set the correct dependency service (note the space after the equal sign).

If you are not sure which services should be dependent, you can export the configuration of the corresponding services from a normal Windows system as a reference.


3. Run the system file checker

System file corruption may also lead to service dependency exceptions.

Operation suggestions:

  • In the Administrator CMD, run the following commands:

     sfc /scannow
     DISM /Online /Cleanup-Image /RestoreHealth

These two commands scan and repair system critical files. After completion, restart the computer and try to start the service.


4. Check for third-party software conflicts

Some security software, driver management tools, or virtualization software may interfere with the normal operation of the service.

How to deal with it:

  • Try to enter the "clean boot" state (start only the most basic system services):
    • Press Win R to enter msconfig → "Services" → check "Hide all Microsoft services" → disable the remaining services.
    • Try starting the target service again to see if the error is still reported.

If the service can start normally at this time, it means that a third-party software has interfered with the dependent service.


Basically these are the methods. Although this type of error seems scary, it can be solved in most cases by checking dependencies and service status. The point is not to miss any detail, especially those dependency services that are disabled or set to "manual".

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