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Table of Contents
Check whether the graphics card driver conflicts
Adjust the display settings of the remote desktop
Terminal service configuration optimization
System files are corrupt or resource occupancy is too high
Home Software Tutorial Computer Software Remote Desktop black screen after login

Remote Desktop black screen after login

Jul 06, 2025 am 01:17 AM

The black screen of the remote desktop after logging in is usually caused by failed graphics or resource loading. The solutions are as follows: 1. Check whether the graphics card driver conflicts, try to enter safe mode to uninstall the current driver, use the basic driver or update to the latest version; 2. Adjust the remote desktop display settings, including setting the color to "high color (16-bit)", changing the resolution to the specific size, and canceling the synchronization of appearance preferences; 3. Optimizing the terminal service configuration, restarting the Remote Desktop Services service and cleaning up unnecessary sessions; 4. Troubleshooting system files or excessive resource usage, run sfc /scannow to scan the system files and check for abnormalities in explorer.exe or dwm.exe.

Remote Desktop black screen after login

The black screen of the remote desktop after logging in is a common problem that many people encounter when using Windows Remote Desktop connection. This happens usually not a complete system crash, but a display exception caused by failure to load certain graphics or resources. Here are some solutions and troubleshooting directions you may need to try.

Remote Desktop black screen after login

Check whether the graphics card driver conflicts

Incompatibility of graphics card drivers is one of the main reasons for the black screen of remote desktops, especially on servers or non-natively supported Windows versions.
You can try the following:

Remote Desktop black screen after login
  • In this unit enters safe mode (by restarting and pressing F8), uninstall the current graphics card driver
  • Use Microsoft's own basic graphics card driver instead of third-party driver
  • Update to the latest version of graphics card driver (especially NVIDIA or AMD graphics card)

If you cannot operate the target machine directly, you can consider fixing it through temporary access to other remote tools such as TeamViewer.


Adjust the display settings of the remote desktop

Sometimes, the settings of the remote desktop client itself will also cause the interface to fail to load normally. For example, the resolution is too high, the color digits are not set properly, etc.

Remote Desktop black screen after login

You can try:

  • Set the color of the remote desktop client to "High Color (16-bit)" instead of "High Color (32-bit)"
  • Adjust the resolution of the local client, do not select "full screen", change to the specific size, such as 1024x768
  • Remove the "Bring My Appearance Preferences to Remote Session" checkmark

These tweaks can be found in the "Display Options" of the Remote Desktop Connector.


Terminal service configuration optimization

Remote desktops rely on "terminal services" (now called Remote Desktop Services), and may also cause black screen if there is a problem with the related service.

You can try:

  • Log in to the server and open the "Services" manager (services.msc)
  • Find Remote Desktop Services and right-click to restart the service
  • Check whether multiple users are logged in at the same time and force logout of other sessions (using the command query session and reset session ID )

In addition, sometimes exhaustion of system resources (such as insufficient graphics memory) can also cause this problem, and proper restart of the host can often be alleviated.


System files are corrupt or resource occupancy is too high

Corrupted system critical files or a process full of resources may also lead to successful remote desktop connection but black screen.

Recommended to implement:

  • Run sfc /scannow locally to scan system file integrity (administrator permission required)
  • Check the Task Manager to see if there is an explorer.exe or dwm.exe exception that takes up the CPU or crashes
  • If explorer is not started, you can create a new task through Task Manager → File → and manually enter explorer.exe to start the desktop environment

Basically, these common reasons and methods are there. Although it seems a bit too much, in most cases, starting with graphics card drivers and remote settings can solve the problem.

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