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Home Software Tutorial Computer Software How to fix Adobe Acrobat crashing?

How to fix Adobe Acrobat crashing?

Jul 07, 2025 am 12:55 AM

Adobe Acrobat crash issues can usually be resolved in several steps without reinstalling or replacing the software. 1. Update Adobe Acrobat and system to ensure that the software and operating system are the latest versions and restart the device if necessary. 2. Disable the plug-in. Try to start Acrobat in safe mode to troubleshoot third-party plug-in conflicts. Disable the troubleshooting source one by one. 3. Repair or reinstall the software through the Creative Cloud app and try to repair it. If it is invalid, backup the settings and uninstall and reinstall the latest version. 4. Check PDF file problems. Test other files or use other devices and PDF readers to confirm whether the specific file is damaged and caused a crash. If necessary, re-export the file. Step-by-step operations in sequence usually solve most crash problems.

How to fix Adobe Acrobat crashing?

Adobe Acrobat crashing can be frustrating, especially when you're in the middle of reviewing or editing a PDF. The good news is, most issues causing crashes are fixed without needing to completely reinstall or switch software.

How to fix Adobe Acrobat crashing?

1. Update Adobe Acrobat and Your System

Outdated software is one of the top reasons for crashes. Adobe regularly releases updates that fix bugs and improve compatibility.

How to fix Adobe Acrobat crashing?
  • Check for updates in Acrobat:
    Go to Help > Check for Updates
  • Make sure your operating system is up to date too — both Windows and macOS roll out updates that can affect how apps like Acrobat run.

Sometimes, even if Acrobat says it's updated, there might be pending system-level patches needed. Restarting after an update often helps clear lingering issues.


2. Disable Plug-ins or Add-ons

Too many plug-ins running in the background can overload Acrobat and cause it to crash unexpectedly.

How to fix Adobe Acrobat crashing?

Try launching Acrobat in Safe Mode (which disables all third-party plug-ins):

  • On Windows: Hold Ctrl while opening Acrobat
  • On Mac: Hold Shift while opening

If Acrobat works fine in Safe Mode, then the issue is likely with one of the plug-ins. You can go to Edit > Preferences > Security (Enhanced) and disable plug-ins one by one to find the culprit.

Some users have reported issues with plug-ins related to:

  • Microsoft Office integration
  • Third-party PDF tools or annotation add-ons

3. Repair or Reinstall Adobe Acrobat

If updating and disabling plug-ins don't help, there might be an issue with the installation itself.

You can try repairing Acrobat using the Creative Cloud desktop app:

  • Open the Creative Cloud app
  • Go to the Apps tab
  • Find Acrobat and click the three dots > Repair

If repair doesn't work, uninstall and reinstall the latest version from the Adobe website. Make sure to back up any custom settings or preferences before doing this.


4. Check PDF File Issues

Sometimes the problem isn't with Acrobat at all — it could be the specific PDF file you're trying to open.

Try these steps:

  • Open another PDF to see if the issue persists
  • If only one file crashes, try opening it on another device or share it with someone else to test
  • Use online tools or other PDF readers (like Foxit or Preview on Mac) to check if the file is corrupted

If the file was created from another program (like Word or PowerPoint), re-exporting it as a PDF might fix internal errors that are causing Acrobat to crash.


These are the most common fixes that tend to work for most people. It's usually not one big thing, but a combination of small issues stacking up. Start with the simplest step — updating — and go from there.

Basically that's it.

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