When the Photos application cannot be used normally, you can try the following methods in turn: 1. Update or reinstall the Photos application, go to the Microsoft Store to check for updates, and if it is invalid, reinstall it through the administrator terminal using the command; 2. Clear the application cache, press Win R to enter wsreset.exe and restart the computer; 3. Check the default image viewer settings to ensure that the .jpg, .png and other formats are set to be opened by the "Photo" application; 4. Repair the system files or reset the application, run the sfc /scannow and DISM /Online /Cleanup-Image /RestoreHealth commands in the administrator terminal, or directly reset the Photos application in the settings. These steps are often effective in fixing common problems, and keeping the system updated can also help prevent similar failures.

The Photos app is really annoying, especially if you want to quickly see a picture, you have to find other software. The problem may be due to system updates, cache corruption, or permission settings. The following methods are more practical, and you can basically do it by trying them in order.

1. Update or reinstall Photos apps

In many cases, it is because the application has not been updated or something went wrong. You can go to the Microsoft Store to check if there are any updates:

• Open Microsoft Store
• Click "Three Dots" in the upper right corner → Select "Download and Update"
• See if there is a "Get Update" button, click it

If you can't update or can't open it at all, try uninstalling and reinstalling:

• Right-click the Start menu → Select "Windows Terminal (Administrator)"
• Enter winget install --name "Photos" --id Microsoft.Windows.Photos Enter

This will automatically reinstall the latest version from the official source.

2. Clear the application cache

If the cache file is broken, it may also cause Photos to be unable to open or the picture is lagging:

• Press Win R and enter wsreset.exe to enter
• This will clear the cache of the Store and related applications, and restart the computer after completion.

This operation will not affect the photos you save, it will only clear temporary data.

3. Check the default image viewer settings

Sometimes the default image opening method of Windows changes, which will make Photos appear "not working":

• Open Settings → Apps → Default Apps
• Find the image formats such as ".jpg" and ".png"
• Make sure they all point to the Photos app

If not, click each format to change it manually.

4. Repair system files or reset application

If nothing above works, it may be a problem with the system file:

• Open Terminal (Admin)
• Run sfc /scannow first
• If it's OK but it still doesn't work, continue to run DISM /Online /Cleanup-Image /RestoreHealth

These two commands can check and repair system core files.

In addition, you can also try to reset the Photos application directly:

• Settings → Apps → Installed Apps → Find Photos
• After clicking, select "Advanced Options" → Pull down to the bottom click "Reset"

Basically these are the methods. Sometimes the problem may be caused by the system version being too old or the update failed. Keeping the system updated regularly can avoid many similar minor problems.

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